Navegando por Palavras-chave "Indicadores de Serviços"
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- ItemAcesso aberto (Open Access)Dificuldades vivenciadas pelo enfermeiro na utilização de indicadores de processos(Associação Brasileira de Enfermagem, 2013-08-01) Menezes, Priscilla Izabella Fonseca Barros de [UNIFESP]; D'Innocenzo, Maria [UNIFESP]; Universidade Estadual de Montes Claros Curso de Graduação em Enfermagem; Universidade Federal de São Paulo (UNIFESP)The research has investigated the difficulties that nurses from Santa Casa Hospital in Montes Claros-MG have had in using indicators to analyze the quality of care processes results. A transversal study of quantitative approach was carried out, with a questionnaire being applied to nurses who have obeyed the inclusion criteria. As a result, it was showed that 94,9% of the participants reported difficulties in using process indicators, considering that 50% of them got graduated less than three years ago and just 30% received information about the subject during the course. Among the difficulties, the rise of privative activities (61,5%), lack of theoretical and practical knowledge on the subject (46,2%), little knowledge about Process Management (43,6%), little involvement of the staff on the data collection (30,8%), among others. Thus, it was concluded how important it is the reflection on the nurse's privative activities inside the health facilities and readjustment of their work process, besides the insertion of the subject into nursing under graduation and graduation courses.
- ItemAcesso aberto (Open Access)Evaluation of drug prescription quality indicators in a primary care unit with different models of healthcare(Ministerio Da Saude, 2016) de Melo, Daniela Oliveira [UNIFESP]; Ansaldi da Silva, Silvia Regina; Cardozo de Castro, Lia LusitanaObjective: to describe drug prescription indicators in a primary care unit with different models of health care. Methods: this was a descriptive study using secondary data of prescriptions with regard to quality indicators in a health facility that has three health care models: Outpatient Medical Care (OMC), Primary Health Unit (PHU) and Family Health Strategy (FHS) in Vila Nova Jaguar OMC/PHU in Sao Paulo-SP, Brazil, from July to October 2011. Results: 16,720 prescriptions were studied; the proportion of drugs provided through the Municipal Essential Medication List was higher for FHS prescriptions (98.9%), compared to PHU (95.6%) and OMC (95.7%); similarly, both the use of the generic name of the drugs and the proportion of drugs provided was higher among ESF prescriptions (98.9% and 96.1%, respectively), compared with PHU (94.4 % and 92.9%) and OMC (94.0% and 92.7 %). Conclusion: all the prescription indicators show better results for FHS.
- ItemAcesso aberto (Open Access)Sistema informatizado para gerenciamento de indicadores da assistência de enfermagem do Hospital São Paulo(Universidade de São Paulo, Escola de Enfermagem, 2011-08-01) Labbadia, Lilian Lestingi [UNIFESP]; D'Innocenzo, Maria [UNIFESP]; Fogliano, Rosana Rodrigues Figueira [UNIFESP]; Silva, Gabriela Eneida Françolin [UNIFESP]; Queiroz, Rita Marina Ribeiro Melo de; Carmagnani, Maria Isabel Sampaio [UNIFESP]; Salvador, Maria Elisabete [UNIFESP]; Universidade Federal de São Paulo (UNIFESP); Universidade de São Paulo (USP)Indicators are tools that permit to define parameters that will be used to make comparisons between a result and its expected value, as well as to add a value of judgement in this regard. The purpose of this study is to describe the experience of a group of nurses in the development of a computerized system to manage nursing care indicators at Hospital São Paulo. Four stages were used to implement the indicator management system: developing a nursing care indicator handbook; performing a manually registered pilot test; developing the computerized system; and performing the pilot test of the computerized system in eleven units at the hospital.
- ItemSomente MetadadadosSistemas de InformaçãoFranco, Joel Levi Ferreira