Navegando por Palavras-chave "Institutional Support"
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- ItemAcesso aberto (Open Access)O apoio institucional como ferramenta do trabalho médico em um território de saúde da zona leste do município de São Paulo: Avanços e desafios(Universidade Federal de São Paulo (UNIFESP), 2019-07-11) Toledo, Ana Clara Pedroso [UNIFESP]; Pezzato, Luciane Maria [UNIFESP]; Universidade Federal de São Paulo (UNIFESP)Institutional support is a tool to support the health actions of the teams putting them in the spotlight of their reflections and the changes in their work processes. The present study aims to investigate the institutional support performed to Ermelino Matarazzo’ s physicians and contribute to the local care process and to explore the needs of institutional support performed to the local teams, from a medical perspective, through the self-application of research questionnaires with the use of Minayo’ s analysis . As a result, the need for local medical teams to strengthen support channels and technical assistance was evidenced, as well as the adjustment of administrative routines that fit their daily activities of the medical staff to the management contract in force in the municipality, transposing the recommended assistance quantitative, imposing quality concepts through reflection resulting from the Method Paideia.