Experiências de gestores de uma maternidade pública diante do enfrentamento da pandemia de Covid-19
Data
2023-11-27
Autores
Grasso, Rosana Pereira Madeira 
Orientadores
Zihlmann, Karina Franco
Tipo
Dissertação de mestrado
Título da Revista
ISSN da Revista
Título de Volume
Resumo
Introdução: diante da Pandemia de COVID-19 o papel da gestão de instituições hospitalares se destacou na busca da garantia de atenção adequada em um contexto inédito e desafiador em vários aspectos, especialmente considerando o âmbito do Sistema Único de Saúde (SUS) e as necessidades urgentes de atendimento da população. Objetivo: conhecer a percepção e vivência de gestores hospitalares de uma maternidade pública, identificando suas experiências objetivas e subjetivas diante do enfrentamento da Pandemia de COVID-19. Método: foi realizada uma pesquisa qualitativa e descritiva com gestores técnico- administrativos de uma maternidade. Foram realizadas entrevistas individuais semidirigidas e em profundidade com um roteiro temático de questões. Os dados sociodemográficos e profissionais foram analisados de modo frequencial e descritivo e os discursos dos participantes foram transcritos na íntegra e categorizados pelo método de Análise de Conteúdo temática. Todos os participantes assinaram um TCLE segundo a Resolução 466/12 e 510/2016 do CNS. Resultados: participaram sete profissionais da área da gestão, com média de idade de 44 anos; todos com escolaridade de nível superior; com tempo de experiência em gestão hospitalar acima de 14 meses e que atuaram diretamente na área durante a Pandemia de COVID-19. Foram construídas três categorias temáticas gerais: 1) O impacto inicial diante da Pandemia de COVID-19; 2) As principais ações realizadas para o enfrentamento da COVID-19; e 3) As avaliações na percepção dos gestores. Considerações finais: a experiência vivenciada, na percepção dos gestores, foi extremamente desafiadora e demandou a mobilização de competências pessoais e profissionais relacionadas à capacidade de adaptação, superação e resiliência em um contexto repleto de incertezas e condições de risco de vida dramáticas e mobilizadoras. Produto técnico em Educação: como produto resultante da pesquisa foi proposto um vídeo breve com objetivo de reconhecer a trajetória e as vivências de superação de gestores hospitalares diante das necessidades de enfrentamento da Pandemia de COVID-19, destacando, na visão desses gestores, os desafios e os aprendizados, garantindo assim, o reconhecimento e a valorização de suas contribuições diante de um cenário inédito e que exigiu profunda dedicação e resiliência.
Introduction: In the face of the COVID-19 pandemic, the role of the management of hospital institutions stood out in the search for adequate care in an unprecedented and challenging context in several aspects, especially considering the scope of the Unified Health System (UHS) and the urgent population’s needs. Objective: to know the perception and experience of hospital managers of a public maternity hospital, identifying their objective and subjective experiences when facing the COVID-19 Pandemic. Method: a qualitative and descriptive research was carried out with technical-administrative managers of a maternity hospital. Semi- directed and in-depth individual interviews were carried out with a thematic script of questions. Sociodemographic and professional data were analyzed in a frequencial and descriptive way and the participants' speeches were transcribed in full and categorized using the thematic Content Analysis method. All participants signed an TCLE according to CNS Resolution 466/12 and 510/2016. Results: seven management professionals participated, with an average age of 44 years; all with higher education; with more than 14 months of experience in hospital management and who worked directly in the area during the COVID-19 Pandemic. Three general thematic categories were constructed: 1) The initial impact of the COVID-19 Pandemic; 2) The main actions taken to face COVID-19; and 3) Assessments in the perception of managers. Final considerations: the experience, in the perception of the managers, was extremely challenging and demanded the mobilization of personal and professional skills related to adaptability, resilience and obstacles superactions in a context full of uncertainties and suffer, and mobilizing life-threatening conditions. Technical product in Education: as a result of the research, a brief video was proposed with the objective of recognizing the trajectory and experiences of overcoming hospital managers in the face of the needs of coping with the COVID-19 Pandemic, highlighting, in the view of these managers, the challenges and lessons learned, thus ensuring the recognition and appreciation of their contributions in the face of an unprecedented scenario that required deep dedication and resilience.
Introduction: In the face of the COVID-19 pandemic, the role of the management of hospital institutions stood out in the search for adequate care in an unprecedented and challenging context in several aspects, especially considering the scope of the Unified Health System (UHS) and the urgent population’s needs. Objective: to know the perception and experience of hospital managers of a public maternity hospital, identifying their objective and subjective experiences when facing the COVID-19 Pandemic. Method: a qualitative and descriptive research was carried out with technical-administrative managers of a maternity hospital. Semi- directed and in-depth individual interviews were carried out with a thematic script of questions. Sociodemographic and professional data were analyzed in a frequencial and descriptive way and the participants' speeches were transcribed in full and categorized using the thematic Content Analysis method. All participants signed an TCLE according to CNS Resolution 466/12 and 510/2016. Results: seven management professionals participated, with an average age of 44 years; all with higher education; with more than 14 months of experience in hospital management and who worked directly in the area during the COVID-19 Pandemic. Three general thematic categories were constructed: 1) The initial impact of the COVID-19 Pandemic; 2) The main actions taken to face COVID-19; and 3) Assessments in the perception of managers. Final considerations: the experience, in the perception of the managers, was extremely challenging and demanded the mobilization of personal and professional skills related to adaptability, resilience and obstacles superactions in a context full of uncertainties and suffer, and mobilizing life-threatening conditions. Technical product in Education: as a result of the research, a brief video was proposed with the objective of recognizing the trajectory and experiences of overcoming hospital managers in the face of the needs of coping with the COVID-19 Pandemic, highlighting, in the view of these managers, the challenges and lessons learned, thus ensuring the recognition and appreciation of their contributions in the face of an unprecedented scenario that required deep dedication and resilience.
Descrição
Citação
GRASSO, Rosana Pereira Madeira. Experiências de gestores de uma maternidade pública diante do enfrentamento da pandemia de Covid-19. 2023. 98 f. Dissertação (Mestrado Profissional em Ensino em Ciências da Saúde) - Instituto de Saúde e Sociedade, Escola Paulista de Enfermagem, Universidade Federal de São Paulo. Santos, 2023.