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- ItemSomente MetadadadosAdministração Pública E Prestação Jurisdicional: O Papel Da Conciliação Na Justiça Do Trabalho(Universidade Federal de São Paulo (UNIFESP), 2017-05-31) Ramos, Thiago Boeno Pessoa [UNIFESP]; Leister, Ana Carolina Correa Da Costa [UNIFESP]; Universidade Federal de São Paulo (UNIFESP)It is understood that the judicial organizational culture in Brazil should be guided by such items as transparency, impersonality, speed and, fundamentally, the promotion of social pacification and the exercise of citizenship. These items are essential for a strategic administration, necessary for the alignment of the Judiciary Power to the public administration management. The long process of proceedings in judicial forums is repeatedly pointed out as one of the greatest obstacles to the effectiveness of justice in Brazil. Established as a public policy by the National Council of Justice (NCJ), consensual methods of conflict resolution are one of the pillars of the Judiciary Power plan, aimed at meeting the longing of society for speed in the jurisdictional provision. Therefore, it was sought to identify the current model of managerial control and organizational culture installed within the scope of the Regional Labor Court of the 2nd Region and its consonance with the guidelines of the National Council of Justice and with the other public policies of the central organs of federal public administration. For this reason, the Institutional Strategic Plan (ISP) of the organization and its relationship with the Situational Strategic Planning (SSP), admitted in this work as the most appropriate for the public administration, were also analyzed, using contemporary models of the current literature as parameters for the formulation of the thesis. Identifying, further, that the conciliation, used as a consensus method of conflict resolution, is an important instrument of expeditious and effective judicial service, this research was mainly aimed at verifying the indexes of full compliance with agreements made within the scope of the Judicial Center of Conflict Resolution of the Labor Forum of the East Zone of the city of São Paulo, as well as to create performance indicators, supported by the management follow-up in 208 different processes, chosen at random from amongst those who began their process by means of a conciliatory session designation, parallel to the traditional way of proceeding, to the execution or filing phase, in order to compile comparative data that showed a managerial perspective in both forms, using data from the National Council of Justice as parameters for the formulation of the analysis Results and in monitoring the fulfillment of its institutional mission.